Privacy Policy

Data Collection

The types of personal data that we collect include:

  • Your first name, last name, email address, phone number, and home address

  • Credit card details (type of card, credit card number, name on card, expiration date, and security code)

  • Student data, including class dates, clothing sizes, gender identification, special requests made, observations about your service preferences

  • Marketing preferences, survey/contest participation, or promotional offers

    You may always choose what personal data (if any) you want to provide to us. However, if you choose not to provide certain details, some of your transactions with us may be impacted.

SMS Consent

  • SMS opt-in consent or phone numbers for SMS purposes will NOT be shared with third parties and affiliates for marketing purposes.

Data We Collect Automatically

When using our website, we also collect information automatically, some of which may be personal data. This includes data such as language settings, IP address, location, device settings, device OS, log information, time of usage, URL requested, status report, user agent (information about the browser version), operating system, result (viewer), browsing history, user Booking ID, and type of data viewed. We may also collect data automatically through cookies. For information on how we use cookies, click here.

Data We Collect Automatically

We use your personal data for the following purposes:

  1. Reservations: We use your personal data to complete and administer your online request.

  2. Customer Service: We use your personal data to provide customer service.

  3. Guest Reviews: We may use your contact data to invite you by email to write a visitor review after your visit. This can help other visitors to pick the courses that suits them best. If you submit a guest review, your review may be published on our website.

  4. Marketing Activities: We also use your data for marketing activities, as permitted by law. Where we use your personal data for direct marketing purposes (e.g. commercial newsletters and marketing communications on new products and services or other offers we think may be of interest to you), we include an unsubscribe link that you can use if you do not want us to send messages in the future.

  5. Other Communications: There may be other times when we contact you by email, mail, phone, or texting, depending on the contact data you share with us. There could be a number of reasons for this:

    1. We may need to respond to and handle requests you’ve made.

  6. Analytics, Improvements, and Research: We use personal data to conduct research and analysis. We may involve a third party to do this on our behalf. We may share or disclose the results of such research (including to third-parties) in anonymous, aggregated form. We use your personal data for analytical purposes to improve our services, enhance the user experience, and improve the functionality and quality of our online fitness services.

  7. Security, Fraud Detection, and Prevention: We use the information, which may include personal data, in order to prevent fraud and other illegal or infringing activities. We also use this information to investigate and detect fraud. We can use personal data for risk assessment and security purposes, including the authentication of users. For these purposes, personal data may be shared with third parties, such as law enforcement authorities as permitted by applicable law and external advisers.

  8. Legal and Compliance: In certain cases, we need to use the information provided, which may include personal data, to handle and resolve legal disputes or complaints, for regulatory investigations and compliance, or to enforce agreement(s), or to comply with lawful requests from law enforcement insofar as it is required by law. If we use automated means to process personal data which produces legal effects or significantly affects you, we will implement suitable measures to safeguard your rights and freedoms, including the right to obtain human intervention.

Legal Bases

We use your personal data for the following:

  • Reservations: Complete and administer your online requests.

  • Customer Service: Provide support and respond to your requests.

  • Guest Reviews: Invite you to submit reviews after your visit (may be published on our website).

  • Marketing Activities: Commercial newsletters, promotional offers (with unsubscribe link provided).

  • Other Communications: Email, mail, phone, or text as needed (support requests, service updates).

  • Analytics & Research: Improve services and user experience, may involve third parties (data anonymized/aggregated).

  • Security & Fraud Prevention: Prevent illegal activities, detect fraud, conduct risk assessment.

  • Legal & Compliance: Resolve disputes, regulatory investigations, enforce agreements, comply with lawful requests.

Data Sharing

  • Third-Party Providers: Processing on our behalf (payments, marketing, analytics). All third-party providers are bound by confidentiality clauses.

  • Authorities: Data may be shared with law enforcement or government authorities where required by lles.com & affiliates.

International Data Transfers

  • Personal data may be transferred internationally, including to countries outside the EU.

  • Where required by law, transfers are made only to recipients with adequate protection standards.

Security

  • Retained as long as necessary to provide services, comply with laws, resolve disputes, prevent fraud, and conduct business.

  • Retention periods vary by data type.

Your Choices and Rights

You may:

  • Request a copy of your data.

  • Ask us to correct, erase, block, or restrict processing.

  • Object to certain uses of your data.

  • Request data portability to a third party.

  • Withdraw consent at any time where applicable.

Mobile Opt-In

  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

  • OPT-IN CONSENT: By submitting your phone number, you authorize us to send text messages and notifications.

  • Message/data rates apply.

  • Reply STOP to unsubscribe.

  • Reply HELP for assistance

Questions or Complaints

  • Contact us by email for questions or to exercise your rights.

  • You may also contact your local data protection authority.

Changes to the Notice

This Privacy Statement may change from time to time. If changes are material or significantly affect you, we will notify you before processing new data purposes.

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